Video Transcript

00:00
hey guys let’s try this again okay
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one of the questions that we get from
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people is
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how do i get rid of the guest guest mode
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on our website
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so for example if you go to the website
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here you know you can continue with
00:14
jennifer which takes some them into
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messenger but some people don’t want
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guest mode
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um and i think some people maybe feel
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like people are just snooping around and
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they want to know who’s on their site
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whatever so if you want to keep get of
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crap get rid of guest mode what you need
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to do
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is come to your facebook page so if you
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go back to our page here
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you’re going to scroll down to settings
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i have a new format so
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this is how you’ll do the new format you
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click on settings
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click on messenger then you’re going to
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scroll down
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and where it says add web messenger to
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your website you’ll click get started
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and you’d go to next and then you would
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turn guest chat off
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and so then you would just like if you
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should look here i’ll probably show it
00:57
but i want it on and actually i’m just
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going to close this because we have it
01:00
on our site already
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what i’ve noticed is not all pages have
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this add to your website
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and so if you don’t have this add to
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your website
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you might want to reach out to facebook
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then and ask them if you can get that
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just you can turn off guest mode because
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we
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can’t do that you know from our platform
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if the web chat is
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on your website the guest mode is really
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the feature
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through facebook she would turn it off
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there all right so let’s summarize
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you’re going to come to your facebook
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page you’re going to scroll down to
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settings
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you’re going to go down to
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over here to messaging you’ll scroll
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down
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you’ll click on where it says add to
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messenger you click get started
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you’ll go to next you’ll turn it off and
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you’ll hit next
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i mean i personally like having the
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guest mode on i think it adds to
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a lot of conversions because some people
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just want to know what
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pop potential price is and then if they
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like it then they’ll tell you who they
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are
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um but if they’re just kind of looking
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around at different places or prices
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they may not want to tell you who they
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are
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but anyways if you want to turn it off
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that’s how you do it