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okay simple growth chat another thing
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that you can do with our simple growth
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chat
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is use your web chat for lead gen so
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the way our chat looks when it’s on your
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website it will pop
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up and it’s going to give people two
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important options the first option is if
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they want to
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go into messenger and continue um and
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the value in that is that
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for them is that you know who they are
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already so they don’t give you that
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information
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like their name and their email like
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automatically populates
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the other thing is if they come into
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messenger then we can
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um start up some other new channel
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marketing but a lot of people don’t want
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to give you your information right on
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messenger they want to kind of come as a
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guest
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and so i think this is such a valuable
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feature of our um
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chat is that people can come in as a
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guest because there’s no hindrance
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like and i think a lot of times what
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we’re seeing with people is
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they come into the chat they get an
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estimate and then they’ll give their
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email and their phone number so even if
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they don’t take the quote right then
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they’re in your marketing funnel that
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you can follow up with them
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so let’s see what it looks like let’s
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try it as um
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a messenger first and
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so i’ll pop up and we’re gonna try the
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demos
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okay so it’s in the chat and we’re gonna
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ask these key pieces of information
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email phone number um address zip so we
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can get their quote
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so we’ll put in an address here
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and then we’ll add our zip code again
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now this is showing up in our messenger
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too because this person have opt-in as a
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messenger
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and then we’ll get i might
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like this is where the value for the
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person is if they came in through
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messenger your
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em your um email is gonna
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and your phone number so there’s our
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phone number auto populating
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in our email so think about in messenger
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we know what kind of service they’re
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looking for we have all the key pieces
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of information to put them into our
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system
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but now we’re going to also provide them
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with a quote automatically pulled
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and we give them a quote and then we can
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ask them if they want to sign up or if
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they have questions
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either way you’re going to get notified
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now let’s look at it
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if they came in as a okay so to get a
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club as a guest i have to go to one of
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our sites so you come in as a guest
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and the information is going to pull up
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the same way it’s going to ask you
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um get a quote and
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[Music]
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then it’s going to ask let’s do some
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personalization
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we’re going to ask the same see it’s
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asking the same things they’re just not
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getting
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they’re just not getting to their
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facebook messenger but you’re capturing
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all their information
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in our um in our chat
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also though so the information is not
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lost it’s in your chat
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so you can go back on monday if they
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came in on the weekend and gave you your
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information
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pull it from your chat and then um send
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them an email or zip
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or an email or a phone call and so
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as you can see basically i just want to
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show you capture the same information
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oops i put in the wrong zip so you’re
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going to see an example like if it comes
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and we don’t
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pull it from our database um
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over here we’re getting our email i’m
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still in the email got ahead of myself
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[Music]
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and let’s see oh best friend
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anyways as you can see we’re capturing
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all this information and then it’s also
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going into your
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live chat so you can if they’re on your
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website not in messenger you can still
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you could hop in this conversation as
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long as they’re on their website
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on your website and give them
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information so it’s a really powerful
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tool
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they come into your website you caption
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with your chat you can give them
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estimates you can get them questions
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you can capture them in messenger or you
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can capture them as a guest
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which is there’s like barriers to
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hindrance removed for them so it’s a
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really powerful tool