Video Transcript

00:00
Hi guys. so one of the questions we get is what if um
00:05
people want more than one of my services or if we’re cleaning
00:08
what if they wanna try different frequency like I
00:10
might get a quote that comes in and says I get a price for once
00:13
a month and I look I’m like that’s a great price. Let’s see
00:16
what I can get for um every 2 weeks instead, um same with
00:20
lawn care like somebody comes in and they get a quote for
00:23
lawn care and then they maybe think that you know. I also
00:25
wanna get uh mulching in that. and then we provide
00:29
opportunities to also get that um at the same time. So just
00:34
because it’s really important with our simple growth chat
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that we are doing a couple things, but one of them is that
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we’re providing you mostly with the highest value of potential
00:43
revenue right our goal with our chat bot for the estimator
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portion. We have like lots of other goals, but for the
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estimator portion, our goal is that you capture leads and you
00:53
convert them as quick as possible to the highest amount
00:56
of money. So I just kinda wanna give you an example of like
00:59
what that would look like in our cleaning bot.
01:08
Okay. So I’m gonna get a quote here. so I’ll click get a
01:11
quote. And then we’re gonna ask the four important pieces of
01:16
information that you need so that even if they don’t get a
01:18
lead immediately, then that you can provide um that you can get
01:23
back to them and provide the information, but you know at
01:27
the right time. so like if they wanna get a quote and they
01:29
don’t finish it on the weekend you can hop in on Monday, Email
01:32
text call whichever whatever your follow-up system is okay.
01:37
I’m gonna switch over to this messenger view. It’s not as
01:39
overwhelming. so we’re gonna answer those quick questions
01:43
that um you need to get up. At the address. And then let’s say
01:52
again I wanna show you like email and then we’re gonna
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capture the phone number. so even at this point if they
01:58
don’t go through with their quote, you have their email and
02:01
now you have the phone number um and just to show you like if
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they’re not in our database, then we’re just gonna ask them
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how big their home is so ask them how big this at home and
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how often they wanna get clean. So let’s say they start up by
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saying every week, then you know we’re gonna give we don’t
02:18
have prices built into our um and so then we’re gonna give
02:22
them a. For the first time through and then the cold for
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every week and now we’re gonna ask them three questions next
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step. Do you have a question or would you like to get another
02:29
frequency again? So we’re trying to get you the highest
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value lead at um the You know most consistency. So then we’re
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gonna go.
02:41
Okay, so actually accidentally hit the that so then we’d say
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they will over here like different frequency and then
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we’re gonna take them back in because maybe I like that I got
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for every week and now or every other week and now I wanna get
02:55
it every week so you can see really our goal here for you is
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that you um are providing what your customer wants and if it’s
03:03
a different frequency. if it’s if it’s adding another service,
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you are always trying to help you up sell and upsell. you
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know your leads to get the most um value. Have a great day.