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hi guys okay another thing that we can
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do in our simple growth chat
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is you can manage your inbox and the
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great thing about managing your inbox we
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have
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multiple places that you can do it but
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you can do it on mobile so well too
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um and so you’re not you know what
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because the importance of communication
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right like time is of the essence when
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somebody’s communicating with you
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and you have a lot higher opportunity to
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either make a customer happy or
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convert a lead if you can respond
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quickly so with our simple growth chat
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you can respond to your inbox in
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multiple places
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so first i’m going to show you how you
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use simple growth chat on your website
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um so like right here on our simple
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growth chat we have over here our live
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chat
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and if you come in here so you’re we’ll
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say you’re working at your desk
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and you get notified that a chat comes
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in you can respond
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like right here like hey jennifer
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however let’s see do you want to add a
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service to
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all right so what we’re doing right here
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is engaging right from simple growth
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chat inbox right to your customer
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they’re going to get notified so pretend
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i’m your customer
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and i go to my inbox
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uh where’s my inbox one sec
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go to my inbox i’m gonna have a message
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from you so that’s the first way
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you know you can communicate right from
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the simple growth chat on your computer
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like here’s my notification and if i
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message back
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uh sure let’s
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add bert
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again you go back to our live chat
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you’re communicating right from your
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inbox on your computer
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now but the great thing that we really
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like about our simple growth chat is
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because it’s about efficiency
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timely communications um and so you can
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do it on your mobile
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so i just wanted to show you what that
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looked like on your mobile
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so let’s say somebody messaged you on
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mobile
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and let me start this
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i’ve got my thing layered up here i
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can’t get in okay
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try this again there we go
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all right let’s try it again so on your
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mobile with a simple growth chat
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somebody comes in see how you got a
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notification right there she’s like oh i
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need to get on that
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so then you go into your um your life
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your um
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simple growth chat and you respond and
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hey jennifer it’s next friday and then
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again i i can your customer can be
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responding from their phone
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their computer but it doesn’t matter
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where they are you can
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engage them right for mobile and just to
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show you these are all going in your
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your facebook inbox too so our simple
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growth chat is tied in so your
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communication is always in one place
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like if you’re using simple growth chat
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it’s not gonna not show up in your
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facebook inbox so it all gets confusing
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so just to summarize how our facebook or
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how our simple growth
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um um you can engage from your computer
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and you just go right into our chat live
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chat right here
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and it goes to wherever that person is
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and you’ll see you’ll get
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i’m getting notified of my computer you
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can also go
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into your mobile and use our simple
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growth chat there
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and engage with people and it shows up
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not only in your
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simple growth chat but it’ll also show
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up in your facebook inbox so
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we really have everything coordinated
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into one place