Video Transcript
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my calendar here want to make a quick
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video been talked to a lot of people on
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Facebook lately in our Live Events and
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um they’re like going in and asking what
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can we do in our business to literally
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stop the chaos and get really clear on
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what we need to do inside our business
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to have the business run day in day out
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without having to fight fires our team
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members fighting fires and literally
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have a business a business that’s simple
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and can scale so what I’m going to do is
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talk about the six simple steps of
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business
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um particularly the Civil growth six
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steps of business and through this
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process of working through these six
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steps uh we have recently taken five or
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six uh companies here in the last few
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months uh from about a half a million up
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to a million and now well beyond uh so
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what we’ve done is created a simple
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process of basically six pillars of
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success
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um that any lawn care business can go
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through and we do this through
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one-on-one coaching hot seats uh
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one-to-many webinar each month
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and a whole lot more but I want to dig
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in and really talk about what are the
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six simple steps and how they can be
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implemented in your lawn care business
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and what they’ll actually do for your
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business and you as the business owner
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yourself or manager if you’re watching
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this so step number one is to work on
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your business uh four hours a week so
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very simple like Michael Gerber we want
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to work on it not in it uh so what we’re
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doing is going in and actually showing
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you how to manage your calendar and
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block out that time uh this is literally
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not going out fighting fires unless
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there’s an emergency in the family or a
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death uh these are four hours that are
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going to be protected for you the CEO to
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work on the business the next thing is
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what do we actually work on during that
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four hour blocks we’re going to go in
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and show you the particular kpis and
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things you need to be working on that’s
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not going out doing estimates it’s not
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doing quality control it’s not training
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your team uh this is actually setting
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the strategy and vision to the business
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and getting really clear about what
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we’re doing in the business and how the
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business is operating in addition as you
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grow to seven figures and Beyond we have
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other people in the business such as
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your admin your managers uh not
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necessarily your crew out in the field
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but we need to actually be able to go in
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and teach these individuals how to
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actually manage their time because it’s
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not just enough the business owner to
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have good time management know what to
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work on in these blocks uh we need to
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actually go in and teach and Mentor your
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team how to access have the same skill
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set so number one we’re going to go in
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and get you four hours a week I don’t
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care if it’s one four hour block
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if it is eight half hour blocks or one
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hour blocks over four days we’re gonna
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go and get four hours a week uh for you
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and your management team to actually go
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in and work on strategy and
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implementation and show you exactly what
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you need to be doing to work on it not
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in as Michael Gerber would say step
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number two we’re gonna get your finances
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owner and it’s just not enough to get
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your finances in order uh for the
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business itself but really on your
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personal end so uh if you’re watching
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this and you do not have your QuickBooks
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and finances reconciled by the 10th and
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15th of every month with a very clean
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chart of accounts
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and it clearly defined cogs or cost of
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goods account up top
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um we may have an issue uh we need to
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get in and get those finances uh dialed
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in and have them ready to be an uh
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basically analyzed the 10th and 15th of
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the following month in addition once we
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get the business finances together uh we
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have another issue we traditionally see
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people are basically robbing Peter to
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pay Paul they’re bleeding their business
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dry with their personal expenses or
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they’re not paying themselves a fair
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market wage so we go in and make sure
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you don’t have 150 000 vote getting
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sucked off the business finances believe
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it or not we have seen this and multiple
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uh boats RVs different things like that
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so we’re going to get really clear about
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the business finances personal finances
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and at least the fair market wage for
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the owner in addition we’re going to be
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diving in and looking at how do we know
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our break even numbers what it cost us
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per man hour per division which Revenue
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we should be charging what are the
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metrics fires labor and labor burden and
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how to create a production rate based
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estimated system that lines up your
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financial goals that is just some of the
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things we hit on step number two step
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number three is we’re going into
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building a simple business so a lot of
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businesses when they come to work with
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the simple growth coaching division
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come in with 20 or 30 Services they do
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okay pretty good at but nothing great
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and the problem is they’re doing a whole
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lot of things that potentially are not
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profitable or a distraction to the main
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goal um and I am one to tell you we’ve
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made this mistake once or twice and my
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businesses as well
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um and if we could have gotten really
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clear and created a simple business
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around three to five core services that
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don’t revolve around the business owner
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up to about a million and a half to two
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million uh we could grow a lot faster
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and the business owner would have a way
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better work-life balance and
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profitability so we’re going to take our
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three to five simple businesses up to
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about a million and a half to two
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million and then once we spread it out
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we can cross-sell into our existing
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database and then we have the ability to
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start building out separate divisions
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with the finance as we set together to
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actually support those divisions uh next
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thing we’re gonna go is Step number four
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we’re going to hire a players now
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obviously the job market right now is
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tough so how do we go out and get those
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a players how do we create a job
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description in onboarding process
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how do we go out and hire train and
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eventually coach up or coach out to our
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core values but the other thing is our
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system uh does not really go in and put
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Clarity around this so culture and
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productivity and how do we merge those
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together because your a players are
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going to want the culture merge with
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productivity
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um and they’re going to want to know
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what winning looks like and they want to
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know if they’re winning on a daily and
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weekly basis so if your team members
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right now are coming in on a daily basis
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and they don’t know what winning looks
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like and they don’t know what metrics
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public have been shown to them if
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they’ve won or lost you are at a massive
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risk of losing your best Aid players
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um it’s imagine going to a sports game
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with no scoreboard
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and these professional athletes don’t
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know if they’re winning or losing
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because there’s no score that’s exactly
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what you’re doing your business if you
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don’t have daily and weekly kpis uh
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around a big three methodology to
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basically let them know what winning
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looks like and let them know if they’re
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winning or losing if they’re not winning
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how can we go in and help them right now
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my guess is most business owners are
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literally sending out a maintenance crew
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or a lawn mowing crew uh with weed
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whackers blower stick edges and
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literally having them to cut 25 to 30
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lawns
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depending on the market and when they
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get back
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they don’t know if they want our laws
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what does winning look like on that crew
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and how can we show our a players if
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they want or loss and how can we assist
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them to win if they’re not winning but
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if you’re not showing with perfect
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clarity what winning looks like and if
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they’re winning or losing on a daily
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basis your major risk of losing your a
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players so we’re going to go in and show
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you how to get those a players how to
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onboard them how to retain them and
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create Clarity around culture and
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production winning and losing step
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number five is we’re going into a client
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acquisition model after we’ve built out
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a core fundamental uh basis for your
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business we need to go in and literally
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get deep in there and know what client
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acquisition looks like so if you
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currently are watching this and you
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don’t know over your four or five
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marketing resources how many leads have
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come in for marketing lead Source on
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percentage how many turn into a client
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would it cost you to get a client on
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average per marketing lead source and
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how long they stay with you client uh
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client lifetime value uh you need to get
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really clear on this because this is
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where business it’s really fun if we
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built the time management in the
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finances a simple business and eight
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players now we need to go out and scale
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and add the fuel to the rocket to take
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off kind of hockey stick it up but
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that’s what we’re looking at right here
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we need to go in and create a client
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acquisition model so if you have not
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uh been able to delegate A system that
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you can clearly go out and acquire
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clients and you know how many leads will
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come in on average per marketing Source
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what they’ll close as a percentage you
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become a client what your client
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acquisition cost is and your client
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lifetime value we need to get really
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clear and put processing systems in here
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that does this in addition we also need
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to know on average
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how many people are canceling throughout
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the year and a cancellation percentage
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per lead Source because each lead source
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is not made equal and then once again
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with those eight players if they’re
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around your sales team at client
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acquisition we need clear daily and
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weekly kpis and goals to show your sales
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team who what winning looks like and if
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they’re doing it in addition if someone
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is not clocking in either part-time or
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full-time in this where their total job
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in that time frame is to literally sell
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and hit a sales goal we’re missing the
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client acquisition model most service
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businesses do especially in the lawn
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care industry is they sell a lot of work
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they start doing the work the work
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starts to look loosen up and there’s not
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as much work and then they start selling
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it’s a teeter-totter effect we cannot
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scale consistently without a consistent
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dialed in client acquisition model
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that’s number step number five then step
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number six well you’ve broken seven
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figures or haven’t broken seven figures
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once you get to that seven figure mark
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this is where most businesses fail and
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start to work back backwards the
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business owner actually has to build
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different leadership skills to be the
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CEO and the Visionary at a million two
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million five million and 10 million just
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a certain benchmarks so what we do is we
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go in and teach you how to get really
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clear and become the leader you need to
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be at the next level in addition we’re
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going to go in and help you set a
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purpose that is your driving force in
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addition we’re going to help you go in
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and create core values that we can hire
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train and fire to
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or to create a mission and it’s not the
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typical mission that you’re thinking
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about but this is our mission of the
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next three years imagine climbing Mount
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Everest with clearly defined kpis of
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sales number of employees and maybe a
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number of clients but we know what
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winning looks like and we know where we
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need to be along that journey to our big
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hairy audacious goal is Greg our Jim
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Collins says on the top of that Everest
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Mission but now everybody in your team
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is in the same bus in the right seat
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going in the right direction we know
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where we’re at we’re know where we’re
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going with absolute Clarity we’re taking
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culture and production and driving a
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system and that is going to be our final
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step is how to lead as an effective CEO
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of your business and as we start to
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scale to a million to three to five to
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ten how do we create many leaders
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underneath you as the uh CEO that
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replicate what you’re doing and are very
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clear on these six steps the vision the
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mission and the culture around those
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core values these are the six simple
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steps of business with simple growth
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coaching office of sounds interest
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you’re missing any of these core six
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areas whether you’re scaling to a
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million especially if you’ve broken a
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million if these things are not in place
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we need to get them in place to be
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successful and not constantly be
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fighting fighting fires and wanting what
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the next headache is going to be in our
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business uh labor issues tend to
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disappear 99 of them after you get these
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in place because the business is solid
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the a players are there they know if
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they’re winning you’ve created an
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awesome culture that everybody’s
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breathing toward breathing in loving it
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drinking the cool ladies you may say so
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if this sounds of Interest give us a
11:02
shout at sgscall.com to see if you
11:04
qualify we have specific coaching for
11:06
submillion and Million Dollar Plus
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companies based around the six steps
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here live quarterly events
11:12
hot seats where we go come in with
11:15
similar sized businesses where you can
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discuss your problems and other business
11:18
owners uh with the facilitation the
11:20
simple World help you work through those
11:21
problems you have a one-to-many webinar
11:23
on a monthly basis and depending on what
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level you’re at we have uh quarterly
11:27
shop tours or once a year shop tours uh
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live with floral class speakers on a
11:33
national level including the simple
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growth coaching team so sgscall.com if
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you’re interested uh Mike Callahan I’m
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excited to show you and be able to share
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what is now going on three seven figure
11:45
businesses the tools and the resources
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and the influential people Nate on a
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national level that I’ve used to scale
11:52
my businesses and walk you through the
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six simple steps of business business
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doesn’t have to be tough and I will tell
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you
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as you walk through these areas having a
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road map of what you’re going to see and
12:03
how to execute it with support and
12:05
accountability is the key so uh if you
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want to see if you qualify for getting
12:10
some help of working your lawn care
12:11
business through the six simple steps
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sgscall.com to book a time to see if you
12:15
qualify and unfortunately not everybody
12:17
qualifies you need to be serious about
12:19
your business you want to be able to get
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the time to work on it and not in as
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Michael Gerber would say and we want to
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get really clear and committed on our
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finances
12:28
um creating a simple business not one
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that’s chaotic how to hire Aid players
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and retain them how to create a client
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acquisition model with production rate
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based estimating that doesn’t revolve
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around the business owner and then how
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do you evolve as an effective CEO or
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bring in an effective CEO to run that
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portion of business if that’s a skill
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set you don’t want to evolve into
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sgscall.com looking forward to seeing
12:51
you book a call and we’ll see if you
12:53
qualify